slots baji Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to the slots baji platform and all related services. When you use our website, create an account, or use any service, you are considered to have accepted the terms of this Policy.

slots baji places the highest priority on user privacy. We do not sell your information to third parties and do not use it for any unnecessary purpose without your consent. To learn more about this Policy, you may also visit our About Us page.

2. What Information We Collect

Various types of information are collected when you create an account and use services on slots baji. The categories of information collected are described below:

2.1 Information You Provide Directly

When you provide information directly yourself, the following is collected:

• Full name and date of birth (for age verification — all casino and betting activities are for ages 21+)
• Mobile number and email address
• Password (stored in encrypted form)
• Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Any additional information provided when contacting the support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Browsing activity on the website and page visit history
• Login time and date, and session duration
• Information collected through cookies and similar technologies

2.3 Transaction-Related Information

A record of every deposit, withdrawal, and gaming activity is kept. This includes the transaction amount, date, time, method, and status. This information is used for account security and fraud prevention.

3. Purpose of Using Information

Collected information is used only for specific and transparent purposes. slots baji never uses your personal information for unrelated commercial purposes.

3.1 Service Delivery and Operation

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Applying bonuses and promotions
• Providing customer support via live chat and email
• Displaying gaming history and transaction details

3.2 Security and Protection

• Preventing unauthorised access to accounts
• Detecting and preventing fraudulent activity
• Ensuring age verification (21+ age requirement)
• Preventing creation of multiple accounts

3.3 Communication and Notifications

• Sending transaction-related notifications
• Sending security alerts
• Sending OTPs and verification codes
• Sending promotional information with your consent

3.4 Service Improvement

We analyse collected information to further improve the user experience. This analysis is done entirely in anonymised form and no individual's identity is disclosed.

4. Information Sharing and Disclosure

slots baji does not sell your personal information to any third party. However, in certain situations, information may be disclosed or shared to a limited extent:

4.1 Service Partners

Necessary transaction information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay to process payments. These organisations follow their own privacy policies and use the information we provide only for the designated purpose.

4.2 Technology Partners

Minimal technical information may be shared with software and server service providers for platform operation. These partners are contractually bound to comply with our privacy standards.

4.3 Legal Obligations

Some information may need to be disclosed to comply with court orders, government agency requests, or applicable laws. In such cases, we will disclose only the information legally required.

5. Cookies and Tracking Technologies

The slots baji website uses cookies and similar technologies to improve service quality and personalise the user experience.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used for tasks such as maintaining login sessions, security verification, and saving language preferences. These cookies cannot be disabled, as the website will not function properly without them.

5.2 Analytical Cookies

Analytical cookies are used to understand how many users are visiting the website, which pages are visited most, and where issues are occurring. This information is processed entirely in anonymised form.

5.3 Cookie Controls

You can delete cookies or stop accepting new cookies at any time from your browser settings. However, this may limit some features of the website.

6. Information Storage and Security

slots baji follows industry-standard technology and practices to ensure the security of your information.

6.1 Security Practices

• All information is transmitted through SSL (Secure Socket Layer) encryption
• Passwords are stored using strong hashing algorithms
• Banking information is kept in a separate secure environment
• Regular security audits are conducted on servers
• Unauthorised access detection systems remain active

6.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, relevant information may be kept for a defined period for legal obligations, fraud prevention, and dispute resolution. Once that period has passed, the information is securely deleted or anonymised.

6.3 Response to a Data Breach

If a security breach occurs and affects your information, we will notify you as quickly as possible and advise on the necessary protective steps.

7. Your Rights and Controls

You have clear rights over your account information on slots baji. We respect these rights and provide appropriate assistance.

7.1 Right of Access and Correction

You can access your profile at any time to view your registered information. If you need to change your name, email, or mobile number, contact our support team — they are available 24 hours a day, 7 days a week in Bengali and English.

7.2 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. Core transaction and security notifications cannot be stopped, as they are necessary for the security of your account.

7.3 Right to Delete Your Account

You may request permanent closure of your account. However, some information may need to be retained for a defined period due to legal obligations. Self-exclusion is also available under the Responsible Gaming policy.

7.4 Right to File a Complaint

If you believe this Privacy Policy has been violated, you can contact us directly. We take all complaints seriously and respond after a proper review.

8. Protection of Minors

slots baji strictly does not provide services to anyone under 21 years of age. Age is confirmed at the time of registration and during verification when required. We do not intentionally collect information from minors.

If a person registers using false information and is later found to be a minor, that account will be closed immediately and the stored information will be handled according to the appropriate process.

To learn more about the platform's rules and conditions, please read our Terms and Conditions page, which provides full details about the age verification process.

9. International Transfer of Information

slots baji's servers and technology infrastructure may be located in various countries. As a result, some information may be processed outside Bangladesh. However, security standards are maintained in every such data transfer.

For international data transfers, we ensure that the receiving party provides protection equivalent to our privacy standards. This requirement is made mandatory through contractual agreements.

10. Policy Changes and Updates

This Privacy Policy may be updated from time to time based on business changes, addition of new services, or legal requirements. If there are significant changes:

• A notice will be displayed on the main page of the website
• You will be notified at your registered email address
• The "Last Updated" date at the top of the page will be changed

Continuing to use the platform after an update will be considered acceptance of the new policy. We therefore recommend reading this page carefully after any changes.

11. Contact and Complaints

For any questions, concerns, or complaints about this Privacy Policy, contact the slots baji support team directly.